Guest informations
Guest information A - Z
Adapter
Adapters and chargers can be requested at the reception.
Baby bed
We provide a baby bed free of charge for our guests arriving with children.
Please contact the reception with your questions.
Bank and credit cards are accepted
We accept MasterCard, MasterCard Elektronic, Maestro and Visa cards in our Guesthouse.
Bathrobe
At the request of our guests, we provide the right size bathrobe for a fee. Ask for the service at the reception.
Bathroom products
Our guests will find various toilets (soap, shower gel, shampoo ) and spare toilet paper in the bathroom. Toothbrushes and toothpaste can be requested at the reception for a fee.
Bed sheets change
The bed sheets changed every 2 days. On request, we provide daily clean bed sheets. Please indicate your request at the reception.
Bicycle rental
Both women’s and men’s bicycles can be rented. Please inquire about conditions at the reception.
Blanket
Please indicate your need for an extra blanket at the reception.
Breakfast
We offer our guests a delicious buffet breakfast, which is included in the room price. The breakfast start from 7:30 am until 9:30 am. The entrance to the restaurant opens from the parking lot and can also be accessed down the stairs behind the reception desk. In case of early departure, we can prepare cold food , such as sandwiches, fruits, juice, which can be ordered at the reception until 7pm the night before.
Business services
Ask at the reception about photocopying, faxing, scanning, printing options and their prices, as well as computer assistance.
Camera system
In order to ensure the safety of our guests, a camera surveillance system operates in the communal areas of our building, in the parking lot and on the external street fronts.
Cash machine
Ask our colleagues at the reception about the cash machines ( ATMs) located near the guesthouse, who will be happy to provide you with information.
Central safe
We can keep your valuables in the central safe at the reception.
Check-in
The reserved room can be occupied at 2 pm on the day of arrival. Early arrival and late departure depending on availability. Between 10am and 2pm for a fee of 1.000 Huf / hour/ room.
Doctor
If you need any medical care, please let us know at the reception.
Drinks on offer
We serve drinks in the restaurant, every day of the week from 7am to 9pm.
Emergency exit
Please check the floor plan in your room, on the door of the room, on which we have marked the nearest exit.
Extra bed
Depending on the size of some of our rooms, it is possible to place an extra bed for a fee. Contact the reception, with your request.
Fitness services
Fitness machines can be used free of charge in our guesthouse. For more information, contact our reception.
Food on offer at the Guesthouse
Every day of the week from 10 am to 9 pm our restaurant is open and offering food. The menu can be viewed in our restaurant.
Free emergency calls
Ambulance: 104
Police: 107
Fire department: 105
General: 112
GPS coordinates
46.5416225, 17.9393163,17
Guests reviews
Please indicate all your comments, as this will helps our work developing. You can make your comments in person, in the guest book, located next to the reception, on the website, by e-mail after departure, or on our social media and our electronic partners’ interface ( booking, szallas.hu, szállásvadász..... ) We appreciate all comments.
Guest complaint handling
Detailed information about guest complaint handling is available at the recepcion.
Hair dryer
If you need a hairdryer, please let our colleagues know at reception. It is available free of charge.
Hotel website
On the website, it is possible to request an offer and you can find a detailed information sheet.
Internet connection
We provide free wireless internet access in public spaces and in the rooms.
Available WiFi network: Thermalhotel Password: abcd1234
Key
When checking out , leaving , or leaving the room for a longer period of time, please put the key down at the reception desk. If the key is lost, the guest must pay the fee.
Map
A free town map can be requested at the reception.
Our Wellness services
Finnish sauna 70-90 degreed, for up to 6 persons
Infrared cabin for 2 persons
And spa pools filled with thermal water are free.
Package storage
In case of early arrival or late departure, we will keep your luggage in a safe place. Contact the reception with your request.
At the time of arrival or departure our colleague will take your luggage to or from your room at the request of our guests. Please indicate your request at the reception.
Parking
Our guesthouse has parking spaces monitored by cameras. The designated parking spaces around the guesthouse are available exclusively for our guests.
Payment methods
Payment can be made with cash ( HUF ) or credit card.
Pets
We are unable to accept pets in our guesthouse.
Pharmacy
It is located 1 km from our guesthouse. Inquire about opening hours at the reception.
“Please, don’t disturb me “ card
In case you wish not to be disturbed in your room, please place a “ Do not disturb” sign on the outside door handle. If the “ Do not disturb” sign is visible on the door handle all day, we only provide room service at your request, e.g. Daily cleaning. Please indicate your need for any service in the reception.
Program instructions
We provide map and program flyers at the reception.
Programs
According to you interest, the reception is ready to recommend the cultural events of the town and the region.
Public mobile phone
A public mobile phone is available at the reception. Please notify our staff of your request.
Radio
Our television sets are suitable for receiving radio channels.
Reception
A separate reception desk is the reception area for guests. The receptionist is availabe 24 hours a day. You can reach us by phone 24 hours a day.
Room cleaning
The rooms are cleaned daily between 10am and 4pm. In the event of an individual request, please inform the reception and place the “Cleaning request” sign on the outside of the room door handle.
Room darkening
The rooms have curtains and retractable blackout curtains.
Room equipment
In the rooms, there is a wardrobe, a nightstand and a mirror. Each room also has a bathroom with shower.
Sewing kit
A sewing kit can be requested at the reception.
Shoe cleaning
Basic shoe cleaning equipment can be found in the lobby, which can be used free of charge. If you need a shoe cleaning kit, please let our colleagues know at the reception.
Smoking
We ask that you do not smoke in the entire area of the guesthouse. Smoking is only allowed in designated areas.
Table reservation
At the request of our guests, they can book a table in our restaurant. Please register your request in time at the reception desk.
Taxi
Upon request, the receptionist will be happy to help you order a taxi. For your safe return, ask for our offers for the return trip as well.
Towel change
At the request of our guests, we change the towels every day. Indicate your request at the reception.
Transfer service
Please let us know your needs at the reception in time, we are ready to accommodate them.
Valuables
The Guesthouse is only responsible for valuables placed in a safe deposit box at the reception.
Wake-up service
Ask for the service at the reception.
Wardrobe or clothes hanger
There is a suitable size wardrobe with shelves in every room.
The staff of the Thermal Panzio Igal wish you a good rest and a pleasant time.
Website: www.termalpanzioigal.hu
Facebook: Termál Panzió Igal